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Pregis PolyMask



Pregis PolyMask Inc., an Illinois corporation (“Pregis PolyMask”) makes every effort to provide end-to-end customer service. Please reference standard terms, conditions, warranty and return authorization requirements for products specifically manufactured in our Aurora, IL and Conover, NC facilities.

 I. Credit and Payment Terms:    

All customers are subject to initial credit approval and/or credit review.  All orders are subject to written credit review and/or approval. If it is necessary to bring legal action to enforce the collection of sums due, Pregis PolyMask shall collect its costs and expenses, including reasonable attorneys’ fees, in addition to all other sums due. Any accounts having unpaid invoice(s) 15 days past due will be placed on hold and shipment of future orders held until the account is current. Accounts with a balance of 30 days past due or older may be subject to a 1.5% service charge.

II. Pricing, Terms, Quantities and Freight Charges:

Pregis PolyMask provides written price quotes for all products. The price quoted will be FOB Mill unless otherwise confirmed. Pregis PolyMask’s standard terms are 1%, 10 Net 30 (excluding freight charges).  Pregis PolyMask reserves the right to change these terms for any specific order at any time. The prices are generally quoted and will be valid for 60 days from the date of the written price quotation. Pregis PolyMask reserves the right to update or revise the original quote at any time. All Pregis PolyMask products are custom made for each order and may only be canceled with prior written approval from Pregis PolyMask.  The quantity shipped may be different than the quantity ordered.  Per industry standard, Pregis PolyMask reserves the right to over (under) ship any line item on an order by 10%.

III. Storage and Handling of Pregis PolyMask Products:

Pregis PolyMask recommends that all products be stored and applied indoors at room temperature (60º-80º F) and humidity levels between 40%-60%.  The Pregis PolyMask surface protection products (adhesive) should be used within 6 months of receipt unless specifically stated otherwise on a product’s Technical Data Sheet (TDS).  Any Pregis PolyMask cohesive products should be stored in a closed container and within the stated environmental conditions. Surfaces should be dry and free from dirt, oil and other contaminates when film is applied. All products that are pressure-packed, should remain in the original packaging with the pressure pack fully engaged while storing the product.

IV. Warranty, Limited Remedy and Disclaimer:

Unless an additional warranty is specifically stated on the applicable Pregis PolyMask product packaging or product literature, Pregis PolyMask warrants that each Pregis PolyMask product meets the applicable product specification at the time Pregis PolyMask ships the product. PREGIS POLYMASK MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF A COURSE OF DEALING, CUSTOM OR USAGE OF TRADE. If the Pregis PolyMask product does not conform to this warranty, then the sole and exclusive remedy is, at Pregis PolyMask’s option, replacement of the Pregis PolyMask product or refund of the purchase price. 

V. Product Use:

Pregis PolyMask’s product recommendations do not constitute any warranty, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. Many factors beyond Pregis PolyMask’s control and uniquely within the user’s knowledge and control can affect the use and performance of a Pregis PolyMask product in a particular application. Given the variety of factors that can affect the use and performance of a Pregis PolyMask product, the user is solely responsible for testing and evaluating the Pregis PolyMask product and determining whether it is fit for a particular purpose and suitable for user’s method of application. Please see our recommended Best Practices to ensure optimal product usage and performance.

 VI. Limitation of Liability:

Any use of a Pregis PolyMask product other than the intended use will void any limited warranty. Except where prohibited by law, Pregis PolyMask will not be liable for any loss or damage arising from the Pregis PolyMask product, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted, including warranty, contract, negligence or strict liability. PREGIS POLYMASK'S PRODUCTS ARE NOT RESPONSIBLE FOR ANY SECONDARY LIABILITY.

 VII. Return Policy:

If a Pregis PolyMask product is determined by Pregis PolyMask to be defective, a written authorization will be issued along with instructions for returning the material. Any authorized returns will be eligible for product replacement OR credit ONLY, as the particular situation warrants. Prior to authorizing the return of any material, Pregis PolyMask reserves the right to inspect the material or require a sample of the material that is proposed to be returned to Pregis PolyMask for analysis. Pregis PolyMask may require the material be retested to determine if it is defective prior to authorizing any return.  All material considered for return must have been stored and handled in accordance to the terms hereof, including the return of material within 6 months from the date of shipment.